Provider Resources

Claims

NEW! Change Healthcare will provide our Electronic Data Interchange (EDI) clearinghouse

Beginning with dates of service on or after 1/1/2023, all claims will need to be submitted through Change Healthcare’s clearinghouse.

  • If your current clearinghouse has an existing relationship, directly or indirectly, with Change Healthcare, no additional action is necessary.
  • If your clearinghouse does not have an existing relationship with Change Healthcare, claims with 2023 dates of service must be submitted directly to Change Healthcare OR to a clearinghouse that has a relationship with Change Healthcare.
  • If you are not a current Change Healthcare customer and would like more information, please contact the Change Healthcare Sales team at 866-817-3813 to get connected.

EFFECTIVE 1/1/2023:

  • CLAIMS WITH DATES OF SERVICE PRIOR TO 1/1/2023: Continue to submit as you do today
  • CLAIMS WITH DATES OF SERVICE AFTER 1/1/2023: Submit to Change HealthCare (not SSI)
  • MAIL PAPER CLAIMS to:
    Simpra Advantage Claims
    PO Box 981843
    El Paso, TX 79998-1843

Claims sent to other addresses will not be received.
Questions? Call 1-844-637-4770 (TTY 1-833-312-0044)