PROVIDER UPDATE: In response to the temporary CHC service interruption, Simpra has contracted with Availity for claims submission. Continue to use codes SIM-01 and SIM-02. Contact your clearinghouse to determine if previously submitted claims need to be resubmitted.

Member Resources

Find tools, information, and other resources
to help you get the most out of your benefits

My Plan Documents

Access important plan information, documents, directories, and forms.

Exceptions and Appeals Help

Appoint a representative, file a grievance or appeal, request a coverage determination (Prior Authorization), and more.

Out-of-Network Coverage

Understand our network rules before scheduling an appointment with your doctor.

My Member Rights

Understand your member rights and responsibilities.

Change My Plan

Contact us if you wish to change or cancel your membership.

Interoperability API

Simpra Advantage is able to provide access to your healthcare data through a third-party software application or patient portal of your choice.

Frequently Asked Questions (FAQs)

Get answers to some commonly asked questions here.